Effective Date: 30/May/2025

Welcome to Fluent Speak, your personalized AI-powered language learning assistant. By accessing or using our landing page, services, chatbot, and learning materials, you agree to comply with and be bound by the following terms and conditions.

1. Acceptance of Terms

By using our platform, you acknowledge that you have read, understood, and agree to be bound by these Terms and our Privacy Policy.

2. Services Provided

Fluent Speak provides AI-driven language learning services, including but not limited to:

Real-time chatbot tutoring

Personalized lesson plans

Grammar and vocabulary suggestions

Pronunciation guidance

Progress tracking

We may enhance or modify our services without prior notice.

3. User Eligibility

You must be at least 13 years old to use our platform. If you are under 18, you must have parental or guardian consent.

4. User Conduct

You agree not to:

• Use the service for illegal or harmful purposes.
• Submit content that is abusive, hateful, discriminatory, or sexually explicit.
• Attempt to hack, reverse-engineer, or otherwise tamper with the chatbot or website.
• Impersonate another user or misrepresent your identity.

5. Intellectual Property

All content, including AI models, designs, logos, and educational material, is the property of Fluent Speak or its licensors and may not be reproduced or distributed without permission.

6. Payment and Subscription

Some services may require payment. You agree to provide accurate billing information and comply with our refund and cancellation policies (outlined at checkout).

7. Account Termination

We reserve the right to suspend or terminate access if we believe you have violated these terms or misused the platform.

8. Limitation of Liability

Fluent Speak is not liable for any indirect, incidental, or consequential damages arising from your use of the service. We do not guarantee specific learning outcomes.

9. Changes to Terms

We reserve the right to update these terms. Users will be notified of significant changes via email or site notice.

10. Governing Law

These terms are governed by the laws of United States, and any disputes will be resolved in its courts.

Effective Date: 30/May/2025

At Fluent Speak, your privacy is our priority. This policy explains what information we collect, how we use it, and your rights regarding your data.

1. Information We Collect

We may collect the following information:

• Personal Data: Name, email address, contact information (provided via contact forms).
• Usage Data: IP address, browser type, language preferences, pages visited.
• Chat Logs: Interactions with the AI tutor (stored to personalize your learning experience).
• Cookies: To enhance functionality and user experience.

2. How We Use Your Information

We use your data to:

• Deliver customized lessons and AI coaching
• Provide customer support
• Improve the chatbot’s accuracy and usability
• Send occasional updates or learning tips (only with your consent)

3. Data Sharing

We do not sell, rent, or share your personal data with third parties, except:

With service providers who support our operations (e.g., hosting platforms)

When required by law or legal process

4. Your Rights

You have the right to:

• Request a copy of your data
• Ask us to delete your data
• Withdraw consent for marketing emails
• Opt out of cookies (via your browser settings)

5. Data Retention

We retain your data only as long as needed for the purposes outlined above, or as required by law.

6. Security

We use encryption and secure hosting to protect your data. However, no method of online transmission is 100% secure.

7. Children’s Privacy

Our services are not intended for users under 13. We do not knowingly collect data from children without parental consent.

8. Third-Party Links

Our site may contain links to external resources. We are not responsible for the privacy practices of those sites.

9. Changes to This Policy

We may update this policy periodically. Significant changes will be communicated to users.

10. Contact Us

For any privacy-related concerns, email us at:
📧 privacy@fluentspeak.ai